Eurostars Sitges
Accessibility indicators
EXTERIOR ACCESSIBILITY
Is there a public transport stop nearby, less than 100 m or is there a transport service?
Yes
Is the establishment clearly signposted and identified, including the street name and building number?
Yes
Is the exterior route suitable until the entrance (minimum width of 150 cm and route without slopes)?
Yes
Are there reserved parking spaces for people with disabilities?
Yes
MAIN ENTRANCE TO THE ESTABLISHMENT
Is the main entrance to the establishment easily identified?
Yes
Is the access to the establishment level, without steps or uneven surfaces?
Yes
How are the access doors?
Automatic doors (the door opens by itself when it detects people)
Is the width of the door or doors equal to or greater than 80 cm?
Yes
Do you have a reception counter with two different heights or suitable height?
No
The entry of assistance dogs is authorized and, is there access to a water fountain or similar service.
Yes
VERTICAL COMMUNICATION
Is the establishment on a single floor or are the adapted rooms and common areas located on the accessible floor? If not, is there an elevator to access other floors?
It is not a single floor, but there is an elevator
If there is an elevator, is it wide enough to maneuver a wheelchair or baby stroller, does it have an automatic door at least 80 cm wide and buttons 1 meter from the floor or at an appropriate height?
Yes
If an elevator is available, is it equipped with visual and audible warning systems to indicate color, buttons in Braille or raised relief, and does it use symbols and colors that facilitate use without confusion?
Partially
Owner comments
En los ascensores, hay señal acústico pero no hay colores o señal en braille
SENSORY COMMUNICATION
Is the natural and artificial lighting in the establishment sufficiently good?
Yes
Is there written and graphic signage indicating the different rooms and services on each floor of the establishment?
Yes
Is there information about the establishment and its services for visually impaired individuals (Braille menus, tactile panels...)?
No
Is there information and technical aids for people with hearing disabilities (sign language videos, text telephone, fax, magnetic loops, vibrating alarm clock, etc.)?
No
Is there information about the establishment and its services in an easy-to-read format?
No
Do you have staff with knowledge of sign language?
No
Do you have accessible vending machines and/or informational totems?
This service is not available
COMMON AREAS, PASSAGES OR ITINERARIES
Are the routes within the floors and between different areas of the space flat, without steps or slopes?
Yes
Do the corridors allow for the crossing of two people simultaneously?
Yes
Is the flooring slip-resistant?
Yes
Is there contrast between the doors and the walls, and between the walls and the floor?
Yes
DOORS
Is the width of the door or doors equal to or greater than 80 cm?
Yes
Are the different rooms identified with accessible signs next to the doors (pictograms and text) indicating their use or function?
No
Are the doors marked in braille or high relief?
No
Owner comments
Las puertas a los baños están señalizado en braille
COMMON BATHROOMS
Do you have an adapted bathroom in the common areas?
Yes
Are there changing tables available for babies?
Yes
CAFETERIA / RESTAURANT
Do you have any tables with a height between 75 and 80 cm?
No
Is there enough space between the tables and the access to the bathrooms for two people to pass through? (minimum distance between furniture 80 cm)
Yes
Is the restaurant quiet and does it not have any background noise or ambient music that may distort communication?
No
Do you have any tables that are sufficiently illuminated?
Yes
Does the restaurant have menus with photographs of the dishes or easy-to-read menus?
No
Is the meal partially or fully self-service? If so, is it at an appropriate height (maximum 0.85m)?
Self-service with height greater than 0.85m
If you have the self-service mode, is there clear and simple information about the self-service process, the tour, the layout of the starter sections, the main dishes and the desserts, and the support staff?
Yes
Do you have children's menus and is it possible to adapt the menus to the needs of users with diversity?
Yes
Does it have high chairs for children?
Yes
IF THE ESTABLISHMENT HAS A POOL:
Does the pool have an access ramp?
There is a pool and it has an access ramp
Is there a children's pool available?
There is a pool and also a children's pool
Does the pool area have accessible signage that clearly indicates the rules of use and the location of services (entrance, exit, showers, changing rooms)?
Yes
Does the swimming area have a lifeguard service?
Yes
Owner comments
No hay acceso con rampa a la piscina pero con silla que bajara la persona a la piscina
FIRE AND EMERGENCY PROTECTION:
Is there an emergency plan that includes the evacuation of people with disabilities?
No
Is there an audible alarm?
Yes
Is there a visual alarm?
No
Does the establishment have tactile floors, stripes or well-marked routes that facilitate customer orientation and mobility?
No
ANIMATION ACTIVITIES
If entertainment activities are carried out, are the different needs of the participants taken into account to ensure that everyone can participate?
No animation activities are carried out
The spaces where the activities take place are sufficiently illuminated and there is no background noise
No animation activities are carried out
The explanations of the activities are done in a clear language and with multimedia supports (not only oral).
No animation activities are carried out
ROOMS
Do you have any rooms adapted for people with disabilities?
Yes
Is the percentage of adapted rooms above what is stated in the regulations?
Yes
Are there cribs available for babies?
Yes
TRAINING
Do you have staff trained to support and assist customers with specific accessibility needs?
No
Does the staff have knowledge of the instructions and safety guidelines in case of an emergency?
Yes
At the entrance, does the staff inform about the (adapted) services available?
Yes
CLIENTS
Do you regularly receive visitors with disabilities?
Yes
Is user feedback reviewed and taken into account when planning modifications?
Yes
Does the client have the option to make a reservation via telephone?
Yes
Does the client have the option of making a reservation by Email?
Yes
Does the client have the option to make a reservation in person?
Yes
Does the client have the option of making an online reservation?
Yes
At the time of booking, are customers asked if they have any special needs?
No
Does it have a website where the characteristics of the space can be consulted, and is it accessible?
No